Fridge Is Warm, Freezer Is Fine
When the freezer stays cold but the fridge warms up, we check the evaporator fan, airflow and fresh-food defrost sensor.
What We Repair
Choose your Viking appliance below to explore common faults, repair examples and the parts we carry for New York service calls.

Refrigerator and freezer in one cabinet
Refrigerator Repair
Built-in, panel-ready refrigeration
Freezer Repair
Two doors with a freezer below
Refrigerator Repair
Fresh food above, freezer below
Refrigerator Repair
Single and dual-zone units
Wine Cooler Repair
Under-counter and integrated units
Ice Maker Repair
Built-in wall ovens
Oven Repair
Two oven cavities in one column
Oven Repair
Built-in, drawer and convection
Microwave Repair
Gas and dual-fuel models
Range Repair
Gas cooking surface, no oven below
Rangetop Repair
Gas, electric and induction
Cooktop Repair
Ventilation hoods and blowers
Hood Repair
Pop-up and built-in ventilation
Downdraft Repair
Built-in dishwashers
Dishwasher Repair
Outdoor built-in grills
Grill RepairWhy Us
For Viking appliance repair in New York, we pair focused diagnostics with common replacement parts and an upfront quote.
Daily work with Viking systems helps our technicians recognize familiar faults before a panel comes off.Daily Viking experience helps them spot common faults.
We bring compressor relays, control boards, valve switches, gaskets and igniters to New York service calls. Many repairs finish in one visit.Relays, control boards, valve switches, gaskets, igniters — on the truck.
After on-site diagnostics, you receive a firm repair price and decide whether to proceed.A firm price after diagnostics. Nothing happens until you approve it.
Diagnostics on the first visit, parts ordered the same day. Repair during the first visit is possible only when all required parts are available.Diagnostics on the first visit, parts ordered the same day.
Call to check availability for a same-day diagnostic visit, including weekends. Repair during that visit depends on having all required parts.Call to check availability for same-day diagnostics.
Column refrigerators and integrated panels have to come out and go back without damaging your cabinetry.Columns and integrated panels come out and go back without damage.
Describe the symptom — the diagnostic fee comes off the repair.
Common Issues
Tell us what your Viking appliance is doing when you call. The symptoms help us prepare for your New York service visit.
When the freezer stays cold but the fridge warms up, we check the evaporator fan, airflow and fresh-food defrost sensor.
Condenser coils packed with dust, a hardened door gasket, or a sealed-system fault. We tell you which before starting.
Water inlet valve, a fill tube frozen shut, or the ice maker module itself. Often shows up with weak dispenser pressure.
Defrost heater, thermostat or control board. Frost that returns days after a manual defrost points at the control side.
Spark is arriving, gas is not: a valve switch, the igniter electrode, or a burner cap sitting crooked after cleaning.
Several zones failing together means one shared component — usually the control board or a power module.
Temperature sensor drift, a failing bake element or a control board that needs recalibration after a power event.
Door seal, thermistor or the control side. Wine units show the drift long before a refrigerator would.
A service code can narrow down which sensor or circuit needs attention. Share the exact code when you call so we can prepare.
Recent Repairs
Photographed Viking service findings. Neighborhoods identify areas we serve, not where each photo was taken. Completed work is labeled; diagnosed cases show the planned repair. Tap any card for details.
Viking VCSB483DSS 48-inch Built-InFreezer Section Not CoolingThe compressor and condenser fan motor were replaced, the thermostat serviced, and both coils cleaned.Upper East Side, Manhattan See Details
Viking VGRC365-4GDSS RangeSlow Heating and Excessive Preheat TimeThe gas safety valve, two oven burners and two oven light bulbs were replaced.Park Slope, Brooklyn See Details
Viking Single Wall OvenWall Oven Operating FaultThe operating fault was repaired and all available oven functions were verified.Long Island City, Queens See Details
Viking Cooktop DowndraftDowndraft Would Not Turn OnThe control board was replaced with a manufacturer-approved part and operation was tested.Chelsea, Manhattan See Details
Viking DFWB30R Wine CoolerNo-Cooling ConditionPlanned repair: complete leak service and replace the affected evaporator coils, then recharge and test.Williamsburg, Brooklyn See Details
Viking VCSB5423SS00 Side-by-Side RefrigeratorNot Cooling — Airflow RestoredThe main control board and fan motor were replaced, restoring airflow and cooling.Astoria, Queens See Details
Viking Six-Burner CooktopBurners Not WorkingPlanned repair: service the failed burner-control components and test every burner for reliable ignition.Tribeca, Manhattan See Details
Viking Column FreezerColumn Installation and Performance CheckPlanned service: complete final installation adjustments and confirm stable freezing temperature.Brooklyn Heights, Brooklyn See Details
Viking Double Wall OvenBuilt-In Oven Not Heating ProperlyThe upper-door hinges and three switches or controls were replaced and heating was verified.Midtown East, Manhattan See Details
Viking DFWB300R Wine Cooler150-Bottle Wine Cooler Not CoolingPlanned repair: replace the compressor and evaporator, then verify temperature stability.DUMBO, Brooklyn See Details
Viking Range OvenOven Would Not LightThe igniter was replaced and the oven was tested through a complete heating cycle.Forest Hills, Queens See Details
Viking Built-In Ice MakerIce Maker Operating ProblemPlanned repair: replace or service the failed component and verify a complete ice-making cycle.West Village, Manhattan See Details
Viking French Door RefrigeratorWater and Ice Building Up in the FreezerThe drainage system was serviced and checked through a complete defrost cycle.Cobble Hill, Brooklyn See Details
Viking VMOS201WH MicrowaveMicrowave Still Inoperative After Fuse ReplacementPlanned repair: install the ordered components and complete interlock and heating-performance tests.Scarsdale, NY See Details
Viking Outdoor GrillOutdoor Grill Not HeatingThe igniters and power supply were replaced and the wiring was rebuilt.Murray Hill, Manhattan See Details
Viking Gas RangeGas Odor and Calibration ProblemThe pressure valve and gas valve were replaced, followed by calibration and safety checks.Fort Greene, Brooklyn See Details
Viking DishwasherRepeated Breaker Resets and Loose PanelThe panel was secured and the open control area was checked before reassembly.Rego Park, Queens See Details
Viking VWCI1240GRSS Wine CoolerUndercounter Wine Cooler Not CoolingThe evaporator was replaced and cabinet temperature was verified.Upper West Side, Manhattan See Details
Viking VMOR205SS MicrowaveLatch-Related Operating ProblemPlanned repair: service the latch and interlock circuit, reassemble the unit and complete a heating test.Carroll Gardens, Brooklyn See Details
Viking Built-In MicrowaveMicrowave Door Would Not LatchPlanned repair: service the door support and latch, align the door and verify the safety interlocks.Greenwich Village, Manhattan See Details
Viking Built-In RefrigeratorCooling Performance EvaluationPlanned repair: correct the identified cooling fault and verify temperatures over a full cycle.New Rochelle, NY See Details
Viking Column RefrigeratorTemperature Problem in a Built-In ColumnPlanned repair: service the failed refrigeration component and complete a temperature pull-down test.Prospect Heights, Brooklyn See Details
Viking Range and OvenOven Heating FaultThe affected oven circuit was repaired and the appliance was tested through its operating modes.Great Neck, NY See Details
Viking Six-Burner CooktopCooktop Ignition DiagnosticPlanned repair: replace the failed ignition component and flame-test all six burners.Riverdale, Bronx See Details
Your Appliance Next
Current Offers
Nothing here needs a coupon code — mention the offer when you call and the dispatcher writes it on your work order.
First repair with us: fifty dollars comes off the labor line, whatever the appliance and whatever the part costs.
Save $25 on the service call when you book your appointment on the day you call. Calling or leaving a number without booking does not qualify. It stacks with the new-customer discount.
After we fix one appliance, the next repair in the same home is fifty dollars cheaper — no time limit, no paperwork to keep.
Reviews
Mark did an excellent job figuring out the issue with the ice and water dispenser in our Viking refrigerator, ordered the relevant parts and fixed everything today. Very knowledgeable and pleasant to work with.
Neeraj BasandraGreat service on our Viking refrigerator. The technician found the cooling issue quickly and had it working properly again. Very professional and clean work. Everything was explained clearly, and the whole process was easy from start to finish.
Emily CarterOur Viking range had an ignition problem and kept clicking. The repair was done quickly, and everything works perfectly now. Highly recommend! The technician was punctual, knowledgeable, and left the kitchen spotless.
Michael BrooksGreat service! Fixed our appliance quickly and the technician was so nice and communicative. Easy to get someone to the house even on the weekend.
Josephine NordI'm very happy with the service I received. He was quick and explained very thoroughly what was going on with my refrigerator. The price you can't beat. Thank you!
Monique DanielMy family had a problem with our fridge and Vadim came and fixed it in no time. He was professional and friendly, and the fridge is running smoothly now like it is brand new.
Kiera Gosha4.9 / 5.0 based on 230+ reviews across all major platforms
Leave your number and our dispatcher will call with an appointment window. Prefer to speak now? Call us to check availability for a same-day diagnostic visit. Repair timing depends on the diagnosis and availability of all required parts.
Fill in the form to request Viking service.
How We Work
Viking appliance repair in New York follows three clear steps: tell us the fault, get an on-site diagnosis, then approve the quote before work begins.
Describe what your Viking appliance is doing to our dispatcher. Those details help us prepare for the visit.
We confirm a time window for the diagnostic visit. Same-day visits depend on technician availability. The diagnostic fee is quoted when you book and credited to the repair.
Genuine OEM parts and a written 6-month warranty. Repair during the first visit is possible only when all required parts are available; otherwise we confirm the timeline after diagnosis.
Coverage
Same-day diagnostic visits are available in most listed neighborhoods across Manhattan, Brooklyn and Queens, plus nearby suburbs. Not listed? Call to check coverage.
Also Serviced
Cove
Sub-Zero & Wolf
Thermador
Gaggenau
Miele
Bosch
Liebherr
True
Dacor
Jenn-Air
KitchenAid
Fisher & PaykelQuestions